Effective Date: Dec 20, 2024
Introduction
At Mad Dog Contracting LLC (“we,” “our,” or “us”), we prioritize the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://www.maddogcontractingllc.com/ or engage with our services.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Service Details: Information related to HVAC services requested, including system specifications and service history.
Payment Information: Credit card details and billing information for service transactions.
Technical Data: IP address, browser type, operating system, and usage data through cookies or similar technologies.
Use of Information
We use the collected information to:
Provide and manage HVAC services.
Process payments and communicate regarding billing.
Respond to inquiries and customer support requests.
Improve our website and services.
Comply with legal obligations.
Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in operating our business, such as payment processors or email marketing services. These third parties are obligated to protect your information and use it solely for the services they provide to us.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Your Rights
Under Idaho law, you have the right to:
Access the personal information we hold about you.
Request corrections to any inaccuracies in your personal information.
Request deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
MADDOG Contracting LLC
2139 W Alsea Ave, Post Falls, 83854
Phone: (208) 770-6973
Email: mdc.llc2020@gmail.com
Legal Compliance Notes:
Idaho Data Breach Notification Law: Idaho requires businesses to notify residents of data breaches involving personal information. Ensure compliance by having procedures in place to detect and respond to breaches promptly.
Children’s Online Privacy Protection Act (COPPA): If your website collects information from children under 13, you must obtain verifiable parental consent. Since your services are not targeted at children, this may not apply, but it’s important to be aware.
Federal Trade Commission (FTC) Guidelines: Adhere to the FTC’s Fair Information Practice Principles, which include notice, choice, access, security, and enforcement, to ensure fair and transparent data practices .
